Survival is Not Mandatory by Steve Williams

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Chapter 1	Survival Is Not Mandatory
Chapter 2	A Painful History Lesson
Chapter 3	Drive-By Lean
Chapter 4	Voice of the Customer
Chapter 5	The Lean Philosophy
Chapter 6	The Seven Deadly Wastes
Chapter 7	Process Analysis
Chapter 8	Six Sigma-Why 99% Yield Is Not Good Enough
Chapter 9	The Lean Toolkit
Chapter 10	If Willie Wonka Can Do It, So Can You!